Adding 32 new systems to busy medical practice.
OK. Some updates of what's been going on.
I'll start with my long project - adventure is more like it. I'v been rolling out new computers for a customer in Manhattan. They bought 32 new Dell systems that all needed to be setup on the domain and have the office software configured. Doesn't sound bad right? Well, it's a very busy medical practice and the computers are in all areas of the office including check-in check-out, the exam rooms the doctors' desktop PC systems. At the same time I'm handling their day-to-day troubles. Which include the. I can't log in whines, and MS Exchange issues, slowness issues on some of the desktops, integrating medical equipment like EKG tester thingies. They have a company that supports their medical software but I've been their so much I'v been taking care of the problems for them. They have VNC installed on most systems for on-demand PC remote control and are able to push it out to the new systems.
The remote PC control software they use came in handy already since I needed their assistance to get the first exam room's software working properly. It was the first time I had to setup the software from scratch. I tried working with the config from the old computer and did great but the thing I didn't know was I had to have another piece of medical software running, Logician by GE (general Electric), on first use for it to complete the config.
I was so close but I'm glad I called and saved time. The remote support tech, Tony, just remoted in to one of the servers. He was using some other online on demand computer remote control software to get access of the server over the Internet then VNC for remote desktop control of the workstation.
Remote Computer Control
I like the software they use for computer remote control but I'm kind of favoring using PC Anywhere on all the desktops for my on demand PC remote support software of choice on the computers in the office. I could connect over the Internet using Microsoft Terminal Server then remotely access the computer systems on the LAN.
1 comment:
Dude, I had a similar scanario but I had only 10 desktops but the practice was using the same software from GE. That's an expensive software package. But it seems to work reall good and supposedly it's top of the line.
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