Sunday, June 25, 2006
GFI Faxmaker Version 12 - Sort of a review.
Saturday, May 13, 2006
Assist Computer Users Worldwide.
Remote Support Software
Remote support software has impacted the technical support industry and computer support help-desk and IT departments in a dramatic way. In its various forms, it has change they way support is done. Response times are quicker and with the prevalence of broadband reaching most of the globe and peoples homes inexpensively, the market has seen tremendous growth over the past several years. Long gone are the support command prompts achieved through old dial-up lines. Now is the age of broadband and fast PC remote support over the web.
With all internet connection operating at high data rates and speeds uncommon only a short 15 to 20 years ago. There is an ever increasing demand for technical support. Technical support like remote computer control online has also benefited from the higher bandwidth and speeds on online access. Internet access plays a huge role for many applications users use daily on their desktop. most applications now interact in the background with the web. Application access to the web could be for the user'd documents such as Azure Onedrive or other cloud services or it can be as simple as a licence that need top be obtains for the software to operate. Software for technical support such as desktop screen-sharing software also uses bandwidth and with higher bandwidth comes faster screen refreshed for nearly all remote control and remote access applications. So the user experience increases as the bandwidth increases. The screens color is more defined and clear to the to the remote viewer.
Sunday, April 23, 2006
Many Data Types--One Management Platform
Saturday, March 25, 2006
Friday, March 17, 2006
Cisco 3825 and 2811XM Routers for Local bank.
Current project is a little different from the last large one I had the consisted mostly of desktop roll-out. This one involves Cisco gear and is more interesting but also more challenging. The Cisco routers are 3825 and 2811 routers from Cisco. There are two 3825s and 11 2811s. The 3825s are for the bank core and the 2811s are for the branches. The cores are going to be the most complicated. They are replacing some older routers and yes they are at the core of the bank communications. They have coming into them all of the frame-relay circuits for all of their branches. Which means I am bringing the entire bank down - branches and main all at once when they go in.


