Showing posts with label server. Show all posts
Showing posts with label server. Show all posts

Tuesday, November 24, 2009

What happened to dsa.msc in windows 2008 server



The simple truth is that it's no longer part of the default installation of the server OS, sorry. There's a logical explanation of this for sure. The first that comes to mind is security. Anyone with access to a server can load up users and computers on any member server. This is usually no big deal but with identity theft always on the rise, this is a convenient way to get additional information about users.

With windows 2003 a member server made a nice convenient gateway to AD users and computers by simply executing dsa.msc from the command line or from the start run command. while working out issues on another server, a handy look-up and some times a useful tool to add a test account or to make a quick change to an existing account , was running dsa.msc. Although in environments that had Exchange servers, running this from a member server would not shoe email properties, it was still useful and often meant having to avoid another remote connection to a domain controller.

The image in this post shows the options that should be selected to add this functionality back into member server. The installation of the feature does not require a reboot and only takes several minutes - of course that's on a dual quad core server.
A positive about server support , in particular when the server is an HP or Dell PowerEdge server, is the technology developed and incorporated into server support that facilitates remote access and remote control of servers from the local LAN or through the Internet. The technology that permits this remote control of the console is HP iLO and from Dell it is Dell iDRAC. These two technologies have enabled support to remote control the server's console without having to even have an operating system installed. The technology permits support through the network and on the web.
 

Tuesday, May 06, 2008

Computer Desktop and Server Management

Computer Desktop and Server Management

Kaseya may have it's roots as a remote control program and indeed they still have this feature in their software application, but it's a whole lot more than remote control. Kaseya offers a complete solution for you to offer your customers a managed solution for their desktops and servers. But it doesn't stop there, their software can also monitor any device that has SMTP protocol enabled on it. One of the better differences that exist with this software package over others that just monitor your devices is that on desktops and servers their is an agent that's pushed out and installed in a silent manner. It's a very small program and once installed updates the server that you host on its own. The connections from the client network to your hosted server is outbound so their are no firewall configurations required on the customer side. Of course on your side to enable the agent to communicate with your server, rules have to be be created to allow for the data to pass from the Internet side to your network and server. 

Kaseya Options

 The installed agent also has an option for the end user to submit a trouble ticket and the trouble tickets can be managed and monitored by a help desk staff. Depending on the number of users there will make a difference on the number of people you would need to track those tickets and provide support. they offer in addition to monitoring and providing support through a ticket system, the option to perform backups of selected desktops and servers. Built into their software is Acronis imaging software which is one of the best applications for imaging available. I've used Acronis Disk director independently of Kaseya's software it works wonders. I had to resize a live server's partition and used Acronis disk director version ten and it did the re-partitioning flawlessly. See blog post on Acronis at these two sites, http://pctechgo.blogspot.com/ and at http://pctechnow.blogspot.com/.

Features:

Kaseya can automate and manage remotely the following IT services:
  • PC Remote Control/Remote Support
  • Patch Management
  • Kaseya Computer Audit and Discovery
  • Remote Desktop Management
  • LAN and Windows Monitoring
  • Help Desk and Trouble Ticketing
  • Software Deployment & Systems Management
  • Network Policy Management
  • Backup and Disaster Recovery
  • Anti-Virus/Anti-Spyware Detection
  • Cross Platform Support (PC and MAC)
  • User State Management
  • Power Management
The cost of the software can be quickly recovered once enough clients are added to your base. The fact that you can provide NOC type services is one of the great advantages that a company can offer to another is supporting their data and network infrastructure is one of the services you or your company provide. Blog home: Information Technology Support - Adventure (Rated PG)

Sunday, February 19, 2006

SOSTEK Remote Support

SOSTEK Remote Support

 


http://www.sostek.net/ created the SOSTEK system and provides remote support and uses a pay per incident system. The customer pays first then gets supported remotely after payment is received. Below is an excerpt right from their web page: SOSTEK Remote Support What it's all about SOSTEK remote support system provide a easy to PC remote control use solution that allows you to get your computer fixed without having to leave your home. Our fully qualified technicians can remotely connect to your PC with minimal fuss or effort. To remote computer control, it only takes a few easy step to get started! 

The range of items we can fix using SOSTEK


The range of items we can fix using SOSTEK: - Virus and spyware removal - Fix email errors - Full application set-up and configuration software problems* - Application diagnosis and repair* - Troubleshoot driver issues - Operating system diagnosis and repair* - General hardware diagnosis+ SOSTEK remote support system does not install any permanent software on your remote computer but rather just a "plug in" that is completely uninstalled and removed from your computer after the online software for desktop support remote session is completed or ended. While remote desktop control is active, you can also disconnect at any time and end the remote support session. This online PC remote support software is very safe and secure as it connects using 128bit encryption so data can't be seen by other sources. Read More...



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Quicker remote Desktop access for Support with Software for Online Desktop Support .