Are all desktops the same?

They are not the same in my humble opinion. Although many of the technologies they implement are the same simply because many of them are standards based and in demand by consumers, their implementations vary. The support absolutely varies and I find that HO, especially in the sever category has an edge on all the others especially Dell.

Dell has slipped from my favor many years ago. Before the slip, I believed their support was one of the reasons to buy a Dell. When I was asked what new desktop computer should I get by someone, my reply was spontaneously "Dell". Now, that has been tainted as dell had tainted their support. They believed somehow that people would not notice the big shift and degradation of their support. They are trying to build it back up and are doing an OK job but it's going to take years to fix the problem. Outsourced support has hurt them, no doubt.

So during that dark era for me with Dell, HP was the desktop of choice. HP made and still makes a reliable compacted system with various level systems to suite business, home users, casual users, novelists, etc.

Since the time of this post (now 2022), Dell and HP are still manufacturing desktops and laptops. Gateway is not a thing anymore and IBM has gone to services after a nice run with Lenovo for laptops. I had one , still do, and it ran and still operated perfectly. Upgraded to Windows 10 just fine and getting more life out of it. It's not my main computer but used mostly as a table top computer for quick web searches or playing videos. 

For computer remote support software see http://www.4remotesupport.com/ , Provide PC remote support affordably with web based PC remote support software.

Computer Remote Support Software

Computer Remote Support Software

Computer remote support software

Computer remote support software that's an affordable alternative to the large corporation name brand remote support solutions. PC remote support over the Internet shouldn't have to cost an arm and a leg. A thousand plus dollars a year to provide software that gives tech support people the ability to use PC remote control to help remote computer users, desktop client computers, network servers, and others to get systems working again should not be a budget buster for small companies. remote support software - The three basic features of remote support software are file transfer, remote access and control of the desktop over the web. These three basic features that a remote support solution should not have to lead to thousands of dollars per year and support fees. There are more cost effective solutions to meet the needs of support departments and companies that have to support their customers.

There are affordable solutions for web based PC remote support that don't have to leave your computer and tech support budget in a fiscal crunch. There are solutions that will enable every technical support staff member of your help-desk or application or system integration group with a technical support account and still be less than the cost of several accounts form the major brand name providers. Device based remote support support is a thumbs down approach Even more so will be the cost saving over appliance based remote support support solutions that have hidden costs for maintenance and support of their products. An example is that there's a claim you own the remote support solution but in reality, you do not. You may own the hardware device used as the server in between remote desktop client s and the tech support staff but by no means will you be free of charges. There are maintenance fees for the appliance and for the software. If you don't pay the high cost of the yearly fee, they charge exorbitant amounts for support or trouble tickets. For updates and upgrades you are paying for every bug fix.

SOSTEK Remote Support

SOSTEK Remote Support

 

http://www.sostek.net/ created the SOSTEK system and provides remote support and uses a pay per incident system. The customer pays first then gets supported remotely after payment is received. Below is an excerpt right from their web page: SOSTEK Remote Support What it's all about SOSTEK remote support system provide a easy to PC remote control use solution that allows you to get your computer fixed without having to leave your home. Our fully qualified technicians can remotely connect to your PC with minimal fuss or effort. To remote computer control, it only takes a few easy step to get started! 

The range of items we can fix using SOSTEK

The range of items we can fix using SOSTEK: - Virus and spyware removal - Fix email errors - Full application set-up and configuration software problems* - Application diagnosis and repair* - Troubleshoot driver issues - Operating system diagnosis and repair* - General hardware diagnosis+ SOSTEK remote support system does not install any permanent software on your remote computer but rather just a "plug in" that is completely uninstalled and removed from your computer after the online software for desktop support remote session is completed or ended. While remote desktop control is active, you can also disconnect at any time and end the remote support session. This online PC remote support software is very safe and secure as it connects using 128bit encryption so data can't be seen by other sources. Read More...

Quicker remote Desktop access for Support with Software for Online Desktop Support .